customer service

Our friendly customer service staff are here to provide you with a large range of services including but not limited to:

  • Animal registrations
  • Account/Rates payments
  • Disabled parking permits
  • Local Laws permits
  • Cinema ticket sales
  • Customer Action Request submissions (roads, footpaths and trees)
  • VicRoads agency services


Hindmarsh Shire Council is your local VicRoads agency. Services provided include:

  • Licence renewals
  • Learner permit tests
  • Machinery packs
  • Light trailer registrations (under 750kg)
  • Issuing of national driver work diaries
  • Removal of defect notices that require a road worthy certificate
  • Sale of VicRoads publications
  • Issue of transfer of registration forms

For more information on VicRoads visit

To change your licence address click here


Our Customer Service Centres


92 Nelson Street, Nhill
Ph: (03) 5391 4444

Hours: Monday – Friday 8:30am – 5pm


102 Lloyd Street, Dimboola
Ph: (03) 5391 4452

Tuesday 1:30pm – 5:3pm
Wednesday 3:30pm – 5:30pm
Thursday 10am – 5:30pm
Friday 10am – 6pm
Saturday 9:30am – Midday


10 Roy Street, Jeparit
Ph: (03) 5391 4450

Monday 8:30am – 5pm
Wednesday 1:30pm – 5pm


Federal Street, Rainbow
Ph: (03) 5391 4451

Wednesday 8:30am – 12:30pm
Friday 8:30am – 5pm