For the latest and most up-to-date information on COVID-19.

For the latest and most up-to-date information regarding COVID-19 click here.

If you cannot find the information you are looking for on the DHHS website, please email:

As a last resort, please call the dedicated hotline on 1800 675 398. 

National Coronavirus Helpline: 1800 020 080 for general information (open 24/7)

Click here to find out more from the Victorian Government about the Coronavirus response (announcements about new measures and restrictions in Victoria)

Click here to view available resources from the Australian Government Department of Health or click here to view the COVID-19 FAQs




The council customer service centres will be closed to the public and the telephone operating system will be operational between the hours of 9:30am and 3.30pm from Monday to Friday effective 26 May 2020 until further notice.

From Tuesday 2 June 2020, appointments may be made between the hours of 10am to 12noon and 2pm to 3pm, Tuesdays, Wednesdays and Thursdays. Appointments can only be made for services that cannot be otherwise resolved by telephone or online and must be made in advance.

See more council services changes or information about COVID-19