Warnings and Contacts


VicEmergency Hotline 

The VicEmergency Hotline has been created for warnings, preparedness and recovery information, planned burns and more.  The hotline replaces the Victoria Bushfire Information Line (VBIL), SES Information Line, Victorian Emergency Recovery Information Line, and others from DEDJTR and DELWP.

Phone: 1800 226 226 

Web: emergency.vic.gov.au

App: VicEmergency - available on both iOS and Android

Facebook: Vic Emergency

VicDeaf has created online Deaf Emergency Information Resources for those with hearing impairments during emergencies.
If you are hearing impaired, deaf or speech impaired, you can also call the National Relay Service on 1800 555 677 and request the VicEmergency Hotline on 1800 226 226.

Emergency phone numbers and websites

Police, Fire, Ambulance: Triple Zero (000)

State Emergency Service (SES) – floods or storms: 13 25 00

Powercor – electricity or street light faults: 13 24 12

GWM Water – emergencies and faults: 1800 188 586

RACV – roadside assistance: 13 11 11

Snakes and Wasps – Department of Environment, Land, Water and Planning (DELWP): 13 61 86

Wildlife Victoria  - report injured animals: (03) 8400 7300

Poisons Information Centre (VIC) : 13 11 26

Nurse on Call : 1300 606 024

Emergency Alert Information

VicEmergency Map Alerts – fire, planned burns and other incidents

Bureau of Meteorology (BOM) Weather Warnings – Victorian weather warnings

BOM Rainfall and River Conditions – Wimmera Mallee area

VicRoads Road Closures ­ - current road closures


As of 11:59pm 18 October 2020, some restrictions eased for Regional Victoria's third step. 

Our Nhill Customer Service centre is now open to members of the public from Monday to Friday 9:00am to 5:00pm.

Our Dimboola, Jeparit and Rainbow Libraries and Customer Service centres have also opened, you can find out the opening hours by visit our Libraries page here.

Halls and the cinema will remain closed as under the third step indoor venues are to be closed.

Updated 29/10/2020