Warnings and Contacts


VicEmergency Hotline 

The VicEmergency Hotline has been created for warnings, preparedness and recovery information, planned burns and more.  The hotline replaces the Victoria Bushfire Information Line (VBIL), SES Information Line, Victorian Emergency Recovery Information Line, and others from DEDJTR and DELWP.

Phone: 1800 226 226 

Web: emergency.vic.gov.au

App: VicEmergency - available on both iOS and Android

Facebook: Vic Emergency

VicDeaf has created online Deaf Emergency Information Resources for those with hearing impairments during emergencies.
If you are hearing impaired, deaf or speech impaired, you can also call the National Relay Service on 1800 555 677 and request the VicEmergency Hotline on 1800 226 226.

Emergency phone numbers and websites

Police, Fire, Ambulance: Triple Zero (000)

State Emergency Service (SES) – floods or storms: 13 25 00

Powercor – electricity or street light faults: 13 24 12

GWM Water – emergencies and faults: 1800 188 586

RACV – roadside assistance: 13 11 11

Snakes and Wasps – Department of Environment, Land, Water and Planning (DELWP): 13 61 86

Wildlife Victoria  - report injured animals: (03) 8400 7300

Poisons Information Centre (VIC) : 13 11 26

Nurse on Call : 1300 606 024

Emergency Alert Information

VicEmergency Map Alerts – fire, planned burns and other incidents

Bureau of Meteorology (BOM) Weather Warnings – Victorian weather warnings

BOM Rainfall and River Conditions – Wimmera Mallee area

VicRoads Road Closures ­ - current road closures


With the easing of COVID-19 pandemic restrictions, Hindmarsh Shire customer service centres and libraries will gradually reopen to the public.

From Wednesday 17 June 2020, the telephone operating system will be operational between the hours of 9:00am and 5:00pm from Monday to Friday.

From Monday 22 June 2020, the Nhill customer service centre will be open for appointments only between the hours 9am - 12noon and 2pm - 4pm Monday to Friday.

Jeparit and Rainbow customer services centres and the new Hindmarsh Shire Libraries service in Nhill, Jeparit, and Rainbow will be reviewed on a regular basis, with the aim to open mid-late July subject to COVID-19 pandemic restrictions.

Dimboola customer service and library will be reviewed on a regular basis, with the aim to open mid-late July subject to completion of the current building works and COVID-19 pandemic restrictions.

See more council services changes or information about COVID-19