CONTACT US

Let our Customer Service team assist you with your Council enquiries.

IN PERSON

Hindmarsh Shire Council operates four Customer Services Centres across the Shire to meet the needs of each community.

NHILL

Hours:
Monday – Friday 9:00am – 5:00pm		 Located:
92 Nelson Street, Nhill
Ph: (03) 5391 4444
Fax: (03) 5391 1376

DIMBOOLA

Hours:
Tuesday 9.00am - 12:00pm & 2:00pm – 5:00pm
Wednesday 2:00pm – 5:00pm
Thursday 9:00am – 12:00pm & 2:00pm - 5:00pm
Friday 9.00am - 12.00pm & 2:00pm – 5.00pm		 Located:
101 Lloyd Street, Dimboola
Ph: (03) 5391 4452

JEPARIT

Hours:
Monday 9:00am - 12:00pm & 1:00pm – 5:00pm
Wednesday 9:00am – 12:00pm		 Located:
10 Roy Street, Jeparit
Ph: (03) 5391 4450
Fax: (03) 5397 2263

RAINBOW

Hours:
Wednesday 2:00pm – 5:00pm
Friday 9:00am - 12:00pm & 1:00pm - 5:00pm		 Located:
Federal Street, Rainbow
Ph: (03) 5391 4451
Fax: (03) 5395 1436

ONLINE

General email enquiries can be sent to info@hindmarsh.vic.gov.au
Submit a request on our website go to report an issue page
Chat to us on Facebook

BY MAIL

Hindmarsh Shire Council
PO BOX 250
NHILL VIC 3418

LANGUAGES OTHER THAN ENGLISH

If you need help and speak a language other than English call the Translating and Interpreting Service (TIS) on 131 450.

Deaf, hearing or speech impairment
If you are deaf or have a hearing or speech impairment, you can call the Council through the National Relay Service (NRS):
TTY users can phone 133677 then ask for 03 9599 4444
Speak & Listen (speech-to-speech) users can phone 1300 555 727 then ask for 03 9599 4444
Internet Relay users can connect to the NRS then ask for 03 9599 4444

CUSTOMER SERVICES

Our friendly customer service service staff are here to provide you with a large range of services including, but not limited to:

  • Animal registrations
  • Account/Rates payments
  • Disabled parking permits
  • Local Laws permits
  • Cinema ticket sales
  • Customer Action Request submissions (roads, footpaths and trees)
  • VicRoads agency services

Hindmarsh Shire Council is your local VicRoads agency. Services provided include:

  • Licence renewals
  • Learner permit tests
  • Machinery packs
  • Light trailer registrations (under 750kg)
  • Issuing of national driver work diaries
  • Removal of defect notices that require a road worthy certificate
  • Sale of VicRoads publications
  • Issue of transfer of registration forms

For more information on VicRoads visit www.vicroads.vic.gov.au

To change your licence address click here

COVID-19 COMMUNITY UPDATE

 

As per the announcement from the Premier today, our customer service centres and libraries will open up to the public as of tomorrow, Thursday 18 February 2021. To view our customer service centre opening hours, click here. For our opening hours for all libraries, click here.

Transfer stations, swimming pools and council community buildings will open with some restrictions remaining in place.

Patrons will need to ensure they adhere to restrictions in place including wearing face masks when required.

For further information on the current guidelines, please visit the Department of Health and Human Services website here: https://www.dhhs.vic.gov.au/coronavirus.

Updated 17/02/2021

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