contact us
Let our Customer Service team assist you with your Council enquiries.
In person
Hindmarsh Shire Council operates four Customer Services Centres across the Shire to meet the needs of each community.
NHILL
| Hours: Monday – Friday 9:00am – 5:00pm |
Located: 92 Nelson Street, Nhill Ph: (03) 5391 4444 Fax: (03) 5391 1376 |
DIMBOOLA
| Hours: Tuesday 1:30pm – 5:30pm Wednesday 3:00pm – 5:30pm Thursday 10:00am – 5:30pm Friday 10:00am – 5.30pm Saturday 9:30am – Midday |
Located: 101 Lloyd Street, Dimboola Ph: (03) 5391 4452 Fax: (03) 5389 1734 |
JEPARIT
| Hours: Monday 8:30am – 5:00pm Wednesday 1:30pm – 5:00pm |
Located: 10 Roy Street, Jeparit Ph: (03) 5391 4450 Fax: (03) 5397 2263 |
RAINBOW
| Hours: Wednesday 8:30am – 12:30pm Friday 8:30am – 5:00pm |
Located: Federal Street, Rainbow Ph: (03) 5391 4451 Fax: (03) 5395 1436 |
Online
General email enquiries can be sent to info@hindmarsh.vic.gov.au
Submit a request on our website go to report an issue page
Chat to us on Facebook
By Mail
Hindmarsh Shire Council
PO BOX 250
NHILL VIC 3418
Languages other than English
If you need help and speak a language other than English call the Translating and Interpreting Service (TIS) on 131 450.
Deaf, hearing or speech impairment
If you are deaf or have a hearing or speech impairment, you can call the Council through the National Relay Service (NRS):
TTY users can phone 133677 then ask for 03 9599 4444
Speak & Listen (speech-to-speech) users can phone 1300 555 727 then ask for 03 9599 4444
Internet Relay users can connect to the NRS then ask for 03 9599 4444
COVID-19 COMMUNITY UPDATE
With the easing of COVID-19 pandemic restrictions, Hindmarsh Shire customer service centres and libraries will gradually reopen to the public.
From Wednesday 17 June 2020, the telephone operating system will be operational between the hours of 9:00am and 5:00pm from Monday to Friday.
From Monday 22 June 2020, the Nhill customer service centre will be open for appointments only between the hours 9am - 12noon and 2pm - 4pm Monday to Friday.
Jeparit and Rainbow customer services centres and the new Hindmarsh Shire Libraries service in Nhill, Jeparit, and Rainbow will be reviewed on a regular basis, with the aim to open mid-late July subject to COVID-19 pandemic restrictions.
Dimboola customer service and library will be reviewed on a regular basis, with the aim to open mid-late July subject to completion of the current building works and COVID-19 pandemic restrictions.
See more council services changes or information about COVID-19