CONTACT US


Let our Customer Service team assist you with your Council enquiries.

IN PERSON

Hindmarsh Shire Council operates four Customer Services Centres across the Shire to meet the needs of each community.

NHILL

Hours:
Monday – Friday 9:00am – 5:00pm
Located:
92 Nelson Street, Nhill
Ph: (03) 5391 4444
Fax: (03) 5391 1376

DIMBOOLA

Hours:
Tuesday 1:30pm – 5:30pm
Wednesday 3:00pm – 5:30pm
Thursday 10:00am – 5:30pm
Friday 10:00am – 5.30pm
Saturday 9:30am – Midday
Located:
101 Lloyd Street, Dimboola
Ph: (03) 5391 4452
Fax: (03) 5389 1734

JEPARIT

Hours:
Monday 8:30am – 5:00pm
Wednesday 9:00am – 12:00pm
Located:
10 Roy Street, Jeparit
Ph: (03) 5391 4450
Fax: (03) 5397 2263

RAINBOW

Hours:
Wednesday 2:00pm – 5:00pm
Friday 8:30am – 5:00pm
Located:
Federal Street, Rainbow
Ph: (03) 5391 4451
Fax: (03) 5395 1436

ONLINE

General email enquiries can be sent to info@hindmarsh.vic.gov.au
Submit a request on our website go to report an issue page
Chat to us on Facebook


BY MAIL

Hindmarsh Shire Council
PO BOX 250
NHILL VIC 3418


LANGUAGES OTHER THAN ENGLISH

If you need help and speak a language other than English call the Translating and Interpreting Service (TIS) on 131 450.

Deaf, hearing or speech impairment
If you are deaf or have a hearing or speech impairment, you can call the Council through the National Relay Service (NRS):
TTY users can phone 133677 then ask for 03 9599 4444
Speak & Listen (speech-to-speech) users can phone 1300 555 727 then ask for 03 9599 4444
Internet Relay users can connect to the NRS then ask for 03 9599 4444


CUSTOMER SERVICES

Our friendly customer service service staff are here to provide you with a large range of services including, but not limited to:

  • Animal registrations
  • Account/Rates payments
  • Disabled parking permits
  • Local Laws permits
  • Cinema ticket sales
  • Customer Action Request submissions (roads, footpaths and trees)
  • VicRoads agency services

Hindmarsh Shire Council is your local VicRoads agency. Services provided include:

  • Licence renewals
  • Learner permit tests
  • Machinery packs
  • Light trailer registrations (under 750kg)
  • Issuing of national driver work diaries
  • Removal of defect notices that require a road worthy certificate
  • Sale of VicRoads publications
  • Issue of transfer of registration forms

For more information on VicRoads visit www.vicroads.vic.gov.au

To change your licence address click here

COVID-19 COMMUNITY UPDATE

As of 11:59pm Wednesday 16 September 2020, Regional Victoria will move into the third step of the COVID-19 Roadmap to Recovery. Read below for an update on the changes to Council’s services.

Unfortunately we are unable to open our libraries, so libraries and customer service centres will remain closed, except that the Nhill office will now be open from 10am to Midday and 2pm to 4pm Monday to Friday without the need to make an appointment, although appointments are encouraged. Only click and collect services will be available at our libraries, for more information on this, click here.

Our parks, playgrounds and skate parks will all be open as of today and people are able to gather (up to 10 people) outdoors.

Halls and the cinema will remain closed as under the third step indoor venues are to be closed.

Updated 17/9/2020