contact us

Let our Customer Service team assist you with your Council enquiries.

In person

Hindmarsh Shire Council operates four Customer Services Centres across the Shire to meet the needs of each community.


Monday – Friday 9:00am – 5:00pm
92 Nelson Street, Nhill
Ph: (03) 5391 4444
Fax: (03) 5391 1376


Tuesday 1:30pm – 5:30pm
Wednesday 3:00pm – 5:30pm
Thursday 10:00am – 5:30pm
Friday 10:00am – 5.30pm
Saturday 9:30am – Midday
101 Lloyd Street, Dimboola
Ph: (03) 5391 4452
Fax: (03) 5389 1734


Monday 8:30am – 5:00pm
Wednesday 1:30pm – 5:00pm
10 Roy Street, Jeparit
Ph: (03) 5391 4450
Fax: (03) 5397 2263


Wednesday 8:30am – 12:30pm
Friday 8:30am – 5:00pm
Federal Street, Rainbow
Ph: (03) 5391 4451
Fax: (03) 5395 1436


General email enquiries can be sent to
Submit a request on our website go to report an issue page
Chat to us on Facebook

By Mail

Hindmarsh Shire Council
PO BOX 250

Languages other than English
If you need help and speak a language other than English call the Translating and Interpreting Service (TIS) on 131 450.

Deaf, hearing or speech impairment
If you are deaf or have a hearing or speech impairment, you can call the Council through the National Relay Service (NRS):
TTY users can phone 133677 then ask for 03 9599 4444
Speak & Listen (speech-to-speech) users can phone 1300 555 727 then ask for 03 9599 4444
Internet Relay users can connect to the NRS then ask for 03 9599 4444


With the easing of COVID-19 pandemic restrictions, Hindmarsh Shire customer service centres and libraries will gradually reopen to the public.

From Wednesday 17 June 2020, the telephone operating system will be operational between the hours of 9:00am and 5:00pm from Monday to Friday.

From Monday 22 June 2020, the Nhill customer service centre will be open for appointments only between the hours 9am - 12noon and 2pm - 4pm Monday to Friday.

Jeparit and Rainbow customer services centres and the new Hindmarsh Shire Libraries service in Nhill, Jeparit, and Rainbow will be reviewed on a regular basis, with the aim to open mid-late July subject to COVID-19 pandemic restrictions.

Dimboola customer service and library will be reviewed on a regular basis, with the aim to open mid-late July subject to completion of the current building works and COVID-19 pandemic restrictions.

See more council services changes or information about COVID-19