CONTACT US

Let our Customer Service team assist you with your Council enquiries.

IN PERSON

Hindmarsh Shire Council operates four Customer Services Centres across the Shire to meet the needs of each community.

NHILL CUSTOMER SERVICE CENTRE

Hours:
Monday – Friday 9:00am – 5:00pm		 Located:
92 Nelson Street, Nhill
Ph: (03) 5391 4444
Fax: (03) 5391 1376

DIMBOOLA LIBRARY AND CUSTOMER SERVICE CENTRE

Hours:
Tuesday 9.00am - 12:00pm & 2:00pm – 5:00pm
Wednesday 2:00pm – 6:00pm
Thursday 9:00am – 12:00pm & 2:00pm - 5:00pm
Friday 9.00am - 12.00pm & 2:00pm – 5.00pm		 Located:
101 Lloyd Street, Dimboola
Ph: (03) 5391 4452

JEPARIT LIBRARY AND CUSTOMER SERVICE CENTRE

Hours:
Monday 9:00am - 12:00pm & 1:00pm – 5:00pm
Wednesday 9:00am – 12:00pm		 Located:
10 Roy Street, Jeparit
Ph: (03) 5391 4450
Fax: (03) 5397 2263

RAINBOW LIBRARY AND CUSTOMER SERVICE CENTRE

Hours:
Wednesday 2:00pm – 5:00pm
Friday 9:00am - 12:00pm & 1:00pm - 5:00pm		 Located:
Federal Street, Rainbow
Ph: (03) 5391 4451
Fax: (03) 5395 1436

ONLINE

General email enquiries can be sent to info@hindmarsh.vic.gov.au
Submit a request on our website go to report an issue page
Chat to us on Facebook

BY MAIL

Hindmarsh Shire Council
PO BOX 250
NHILL VIC 3418

LANGUAGES OTHER THAN ENGLISH

If you need help and speak a language other than English call the Translating and Interpreting Service (TIS) on 131 450.

Deaf, hearing or speech impairment
If you are deaf or have a hearing or speech impairment, you can call the Council through the National Relay Service (NRS):
TTY users can phone 133677 then ask for 03 9599 4444
Speak & Listen (speech-to-speech) users can phone 1300 555 727 then ask for 03 9599 4444
Internet Relay users can connect to the NRS then ask for 03 9599 4444

CUSTOMER SERVICES

Our friendly customer service service staff are here to provide you with a large range of services including, but not limited to:

  • Animal registrations
  • Account/Rates payments
  • Disabled parking permits
  • Local Laws permits
  • Cinema ticket sales
  • Customer Action Request submissions (roads, footpaths and trees)
  • VicRoads agency services

Hindmarsh Shire Council is your local VicRoads agency. Services provided include:

  • Licence renewals
  • Learner permit tests
  • Machinery packs
  • Light trailer registrations (under 750kg)
  • Issuing of national driver work diaries
  • Removal of defect notices that require a road worthy certificate
  • Sale of VicRoads publications
  • Issue of transfer of registration forms

For more information on VicRoads visit www.vicroads.vic.gov.au

To change your licence address click here

COVID-19 COMMUNITY UPDATE

With easing of restrictions, Hindmarsh Shire Libraries and Customer Service Centres have reopened to members of public as of Wednesday 28 July 2021.

Density limits apply for these buildings, so please check door signage before entering.

Please abide by State Government COVID-19 requirements by checking in via the QR code at each location when entering and by wearing a face mask at all time.

Let's keep each other safe by following the current COVID restrictions.

Updated 28/07/2021