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Council has FREE COVID rapid antigen tests available for collection for all community members within Hindmarsh.These can be collected at any Hindmarsh Shire Customer Service Centre and Library.
In This Section
Hindmarsh Shire Council is committed to delivering excellent service standards to you, our customers. Our customer service charter sets out our commitment to provide you the service you can expect.
What do we ask of you?
Policies responsibility of the CEO:
Councillor Interaction with Staff Policy(PDF, 263KB)
Complaints Handling Policy(PDF, 167KB)
Dealing with Difficult and Vexatious Customers Policy(PDF, 255KB)
Child Safe Standards Polic(PDF, 199KB)y
Incident Management Procedure(PDF, 413KB)
Policies adopted by Council:
Public Transparency Policy(PDF, 259KB)
Conflict of Interest Policy(PDF, 106KB)
CEO Employment and Remuneration Policy(PDF, 151KB)
Councillor Gifts and Hospitality Policy(PDF, 179KB)
Gender Equality Policy(PDF, 393KB)
Human Rights Policy(PDF, 252KB)
Procurement Policy(PDF, 864KB)
Community Engagement Policy(PDF, 324KB)
Financial Hardship Policy(PDF, 176KB)
Media Policy(PDF, 150KB)
Public Interest Disclosure Policy(PDF, 649KB)
Public Arts Policy(PDF, 378KB)
The purpose of these guidelines is to present a clear and transparent direction on how Hindmarsh Shire Council monitors the comments and interactions on all of Council’s Social Media pages.
The purpose of these guidelines is to present a clear and transparent direction on how Visit Hindmarsh social media platforms can incorporate private enterprise content whilst clearly avoiding any real or perceived unfair commercial advantage.
The guidelines clearly define what content is seen as tourism related and therefore appropriate for promotion on a tourism site.
The guidelines also clearly define how this content is to be generated, approved for publishing, and monitored so Council can maintain transparency in their actions and management of the pages.
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