INFRASTRUCTURE SERVICES

Our Infrastructure Services team is responsible for maintaining, repairing and managing $160 million worth of public assets and facilities, including:

  • 3200km of roads valued at $120m;
  • 74km of kerb valued at $6m;
  • 36km of footpaths valued at $4m;
  • 27km of stormwater drainage valued at $6m;
  • 160 buildings valued at $24m; and
  • Parks and gardens, including playground equipment and street furniture.

Our role is to ensure our assets continue to meet the needs of the users and our community through our maintenance and renewal programs.

Permits

There are a number of permits associated to the protection of Council infrastructure, such as our kerb and channel and road network. For more information, please read below:

Working in the road reserve
If you are going to do works within the road reserve, such as installing a cross over in your driveway

Consent to Works Within Road Reserve Application

Other permits and information

Memorandum of Authorisation to Erect, Display, Place, Remove or Alter Traffic Control Devices

NHVR (Heavy Vehicle Permits) are required on some roads within Hindmarsh Shire these permits are managed by National Heavy Vehicle Regulator, please click on this link to go to NHVR website, for assistance with these applications please contact Councils assets engineers.

Whose road is it?

VicRoads Controlled Roads
The following roads are under the direct control of VicRoads. Defects should be reported directly to VicRoads by phoning 13 11 70 (24 hr service), for non-urgent VicRoads defects click here to report on VicRoads website.

National Highway
Western Highway

State Highway
Borung Highway

Arterial (Main) Roads
Birchip Rainbow Road
Dimboola Rainbow Road
Hopetoun Rainbow Road
Jeparit Warracknabeal Road
Nhill Harrow Road
Nhill Jeparit Road
Nhill Netherby Road
Nhill Yanac Road
Warracknabeal Rainbow Road

How to report a Council road issue?

Maintenance issues or road defects on Council roads, footpaths, drains, buildings or parks and playgrounds can be reported via our Customer Action Request form on our report an issue page or by phoning our customer service team on 03 5391 4444.

Your feedback is invited

We are committed to improving and maintaining the condition of our roads, footpaths, community buildings, drainage and parks through our program schedule.

We welcome your feedback regarding the levels of service provided by our assets.

We also ask you to notify us of any maintenance issues which require attention. Please call Customer Service on 03 5391 4444 or complete a Customer Action Request on the report an issue page.

Assets

Our assets support services that are appropriate, accessible and response; and which provide a quality of lifestyle that balances the needs of the community, environment and economic growth.

What are Council's assets?

Council manages over $160 million worth of infrastructure assets. These include:

  • 3200km of roads valued at $120m;
  • 74km of kerb valued at $6m;
  • 36km of footpaths valued at $4m;
  • 27km of stormwater drainage valued at $6m;
  • 160 buildings valued at $24m; and
  • Parks and gardens, including playground equipment and street furniture.

Our role is to ensure our assets:

  • Are functional for their full life;
  • Continue to meet the needs of the users and our community; and
  • Are maintained and replaced in a timely and cost effective manner.

GENERAL AND FOOTPATH ASSET MANAGEMENT PLAN
For more information, click here
Asset Management Plan - Part A
Asset Management Plan - Pathways

Nature Strip Policy

Hindmarsh Shire Council acknowledges that well maintained nature strips add to the appearance and presentation of the major townships and their streetscapes. They also provide economic benefits to businesses and property owners. Council encourages property owners to recognise the value of nature strips and to take pride in maintaining them.

Please see Hindmarsh Shire Council's Nature Strip Policy below:

 

COVID-19 COMMUNITY UPDATE

ACCESSING COUNCIL FACILITIES - VACCINATION REQUIREMENTS

In line with Victorian Government requirements, as of 6pm Friday 29 October 2021, community members will need to show proof of double vaccination to access Councils community facilities including swimming pools, Nhill Memorial Community Centre, community halls and Hindmarsh Shire Libraries in Dimboola, Jeparit, Nhill and Rainbow. You can do this via the Services Victoria app or with a printed Vaccination Certificate and photo ID.
 
Children under 16, or those with an approved medical exemption, will still be able to access services.
To assist our community who are unable to access library services, in person, click and collect services are available along with e-books, e-audiobooks and e-magazines. Telephone your local Hindmarsh Shire Libraries branch to organise click and collect.
 
At this stage, Council’s Customer Service Centre in Nhill does not require customers to be double vaccinated. Community members needing access to customer services in person, can attend the Nhill Customer Service Centre at 92 Nelson Street, Nhill. Online services are available on our website or telephone 03 5391 4444 for assistance over the telephone.

Updated 3/11/2021