Karen Liaison and Customer Service Officer

Applications closing on 01 May 2024, 12:00 PM

Opportunity This Way

Karen Liaison and Customer Service Officer

Permanent Part Time

(2 days per week, Wednesday and Thursday 8:30am-5:00pm)

About Hindmarsh Shire Council

Hindmarsh Shire is nestled amongst National Parks, lakes, and rivers.  Our proud agricultural sector is the backbone of our economy, with small business and other entrepreneurial industries on the rise.  Hindmarsh Shire Council services an area of over 7527km2 and has hybrid Customer Services centres and Libraries in Dimboola, Jeparit and Rainbow and standalone services in Nhill.

About the Role

We are seeking a Karen Liaison Officer to assist the growing Karen population living in Hindmarsh Shire to connect with Council.  This new position will be a point of contact for members of the Karen community, providing interpreting and translating services and ensuring that Council’s services and opportunities are accessible for everyone.   

If you have skills in Karen-English interpreting and/or translating and a welcoming and friendly attitude, we would love to hear from you. Hindmarsh Shire Council offers a rewarding career, with excellent working conditions and a positive team-focused culture. Take the opportunity to join our dynamic, committed team striving to make a difference to our local community.

Council is an equal opportunity workplace that offers a diverse and supportive work environment. 

The filling of this position is intended to constitute a special/equal opportunity measure under Section 12 of the Equal Opportunity Act 2010 (Vic). The position is only open to applicants with Karen language skills.

To apply, please submit your cover letter, resume and the application form specifically addressing how your skills and experience relate to the following key selection criteria:

  • Relevant experience in Karen-English Interpreting and/or translating
  • Effective team player, along with the ability to work cooperatively and positively in a sensitive and confidential local government environment
  • Strong interpersonal and communication skills including the ability to contact and develop relationships with the Karen community
  • Good verbal and written communication skills with the ability to record accurate notes and prepare information reports and participate in reviews as required
  • Ability to use a computer and a variety of software applications or the ability to learn

Applications that do not address the key selection criteria may not be considered for shortlisting to the interview stage.

More information and the position description are available at www.hindmarsh.vic.gov.au/work-in-council. Applications close Wednesday 1 May 2024 at 12:00noon.

For enquiries on this position, please contact Petra Croot, Acting Director Corporate and Community Services, for a confidential discussion on 03 5391 4444. 

Hindmarsh Shire Council is committed to increasing diversity across the organisation. We encourage anyone to apply for our vacancies regardless of their age, gender, race, religion, sexual orientation, or disability status.

You must have the right to live and work in Australia to apply for this job. 

Why work with Hindmarsh Shire Council?

Our wellbeing benefits include:

  • Employee Assistance Program (EAP)
  • Flu Vaccinations, health and skin Checks

Our leave benefits include:

  • Annual Leave
  • Sick and Carer’s Leave
  • Long Service Leave after 7 years
  • Purchase of additional Annual Leave
  • Paid Parental Leave
  • Domestic and Family Violence Leave

Our development benefits include:

  • Training courses and professional development opportunities
  • Education assistance