To carry out its business in an efficient way, Council delegates some powers, duties and functions to Council officers.  

The Local Government Act 2020 allows Council and the Chief Executive Officer to delegate certain powers, duties and functions under any Act administered by Council to members of staff, via a written Instrument of Delegation. 

Delegations from Council

Delegations from the Chief Executive Officer


For further information about Council's delegations and authorisations, please contact Hindmarsh Shire Council on 03 5391 4444 or via email at 


The Freedom of Information Act 1982 provides individuals and organisations with the right to seek access to documents created or received by Hindmarsh Shire Council after 1 January 1989, and the right to apply for incorrect, out of date or misleading information about them to be amended or removed from documents in possession of the Council.

How to make a Freedom of Information (FOI) Request

All requests must be in writing (by mail or email) and be accompanied by an application fee (see ‘FOI Fees and Charges’ below).

An FOI request must clearly describe the document(s) being sought and must include the applicant’s name, address, and contact number(s).

If the request relates to the correction or amendment of your own personal information held by Council, you need to specify how and why you believe the information about you is incorrect, incomplete, misleading or out of date, and detail the amendments you wish to make.

All requests must contain sufficient information to enable the FOI Officer to identify the information requested. Applicants will be notified of Council’s decision (including the release of documents as applicable) and their review rights within 30 days of Council receiving a valid request.

Some Council information is freely available and you may find the information you require can be obtained without making a Freedom of Information request. It is recommended that you make contact with Council's FOI Officer before submitting any request.

Refusal of a Request

The Freedom of Information Act allows an agency to refuse access to certain documents. These documents are often called 'exempt' documents. The exemptions are applied where it is deemed necessary for the protection of the public’s interest, privacy or commercial reasons. Documents may be exempted in full or in part, in which case the exempted information will be redacted from the document prior to its release.

Examples of documents or parts of documents that may not be released include:

  • law enforcement documents
  • confidential matters considered by Council
  • some internal working documents
  • documents covered by legal professional privilege such as legal advice
  • documents containing personal information about other people
  • documents containing "commercial in-confidence" information or trade secrets
  • information obtained in confidence

Where a decision is made to refuse, partially refuse or defer access to document(s), the applicant will be notified in writing of the reasons for the refusal.

What if my Freedom of Information application is refused?

If an applicant is dissatisfied with Council’s decision to refuse access to a document, defer access to a document, not waive or reduce a fee or not amend a document, they have the right to appeal that decision to the Victorian Information Commissioner. Further details about how to apply for a review are available on the Information Commissioner’s website:

FOI Fees and Charges

The charges applicable for processing an FOI request are fixed in accordance with regulations made under the FOI Act.

Application fee

The application fee for making an FOI request is currently $30.10 (as of 1 July 2021). Payment is accepted via cash, EFTPOS, credit card, cheque or money order. If paying by cheque or money order it should be made out to Hindmarsh Shire Council.

If payment is deemed to cause financial hardship it may be waived or reduced. If applicants are seeking a fee waiver or reductions the request must include written evidence supporting the claim, as well as documentary evidence such as a copy of a concession card.

Section 22 of the FOI Act and the Freedom of Information (Access Charges) Regulations 2014 set out the charges that can be levied for the provision of information. The key charges are outlined below. (Prices are as of 1 July 2021.)

  • Application fee: $30.10
  • Search and retrieval of documents: $22.50 (being 1.5 fee units per hour) per hour or part of an hour
  • Photocopying of documents (black & white): 20 cents per A4 page
  • Supervised inspection of documents: $5.60 per 15 minutes

If charges are likely to exceed $50, you will be notified. A deposit of half of the estimated fees will be required if you wish to proceed with the request.

The application fee and access charges change each year on 1 July.

No charges apply to requests for the correction or amendment of your own personal information.




In line with Victorian Government requirements, as of 6pm Friday 29 October 2021, community members will need to show proof of double vaccination to access Councils community facilities including swimming pools, Nhill Memorial Community Centre, community halls and Hindmarsh Shire Libraries in Dimboola, Jeparit, Nhill and Rainbow. You can do this via the Services Victoria app or with a printed Vaccination Certificate and photo ID.
Children under 16, or those with an approved medical exemption, will still be able to access services.
To assist our community who are unable to access library services, in person, click and collect services are available along with e-books, e-audiobooks and e-magazines. Telephone your local Hindmarsh Shire Libraries branch to organise click and collect.
At this stage, Council’s Customer Service Centre in Nhill does not require customers to be double vaccinated. Community members needing access to customer services in person, can attend the Nhill Customer Service Centre at 92 Nelson Street, Nhill. Online services are available on our website or telephone 03 5391 4444 for assistance over the telephone.

Updated 3/11/2021